Refund Policy
Risk-free cloud hosting guaranteed by Tella Cloud.
100% Risk-Free 30-Day Money-Back Guarantee
Try our hosting platform risk-free. If we don't meet your uptime, speed, or support expectations, cancel anytime in your first month for a swift, no-questions-asked refund.
1. 30-Day Money-Back Guarantee
Sravanthi Tella Cloud provides a risk-free 30-day money-back guarantee on all standard Shared Hosting and Cloud Hosting packages.
2. Non-Refundable Items
Domain name registrations, SSL certificates, and dedicated server reservations are non-refundable once provisioned due to upstream registry fees.
3. Requesting a Refund
To request a refund within your eligible 30-day window, submit a ticket to our billing desk with your invoice number. Approved refunds are processed to your original payment method within 5-7 business days.